Overview
Our refund and returns policy lasts 30 days. If 30 days have passed since your purchase, we can’t offer you a full refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Mail to:
Bougie Batch
c/o return
2727 Selwyn Avenue suite 101
Charlotte, N.C. 28209
Items damaged during shipping are eligible for exchange or replacement with proof of damaged shipping.
To complete your return, we require a receipt or proof of purchase.
Refund or exchange:
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a few days.
Questions
We only replace items if they are defective or damaged. If you need to exchange it for the same or similar item, send us an email at: support@Bougiebatch.com
Depending on where you live, the time it may take for your exchanged product to reach you may vary.
If you are returning a number of items, you may consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
Contact Us:
support@Bougiebatch.com for questions related to refunds and returns.